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Refund Policy

Holiday Drop Off works to very specific staff to child ratios, for this reason, cancellations must be received 14 days prior to the first booked date via email to for a full refund.

A 50% refund will be given inside of the 14-day window

Cancellations 48 hours before a booking is not refundable or transferable 

Please note that voucher payments will not be refunded but held as credit.