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Packed LunchSwimming KitTrainersMedical informationApplication FormRefund Policy
Refund Policy
At Holiday Drop Off, we plan staffing and resources carefully to maintain safe and appropriate staff-to-child ratios. For this reason, we ask that all cancellations are made as early as possible.
Refunds and cancellations are subject to the following terms:
- 14 days or more before your first booked date
Cancellations made at least 14 days before the first booked date will receive a full refund. - Within 14 days of your first booked date
Cancellations made within 14 days of the first booked date will receive a 50% refund. - Within 48 hours of your booked date
Cancellations made less than 48 hours before the booked session are non-refundable and non-transferable.
How to cancel
All cancellation requests must be submitted by email to info@holidaydropoff.com.
Voucher bookings
Bookings paid for using childcare vouchers or similar voucher schemes are non-refundable. Any eligible refund amount will instead be held on your account as credit for future bookings.